Before You File An Ethics Complaint 






 E1 Ethics Complaint Form

A1 Arbitration Form 




    Boards and Associations of Realtors® are responsible for enforcing the Realtors® Code of Ethics. The Code of Ethics imposes duties above and in addition to those imposed by law or regulation which apply only to real estate professionals who choose to become Realtors®.

    Many difficulties between real estate professionals (whether Realtors® or not) result from misunderstanding, miscommunication, or lack of adequate communication. If you have a problem with a real estate professional, you may want to speak with them or with a principal broker in the firm. Open, constructive discussion often resolves questions or differences, eliminating the need for further action.

     If, after discussing matters with your real estate professional or a principal broker in that firm, you are still not satisfied, you may want to contact the local Board or Association of Realtors®. Many Boards and Associations have informal dispute resolving processes available to consumers (e.g., ombudsmen, mediation, etc.).  If, after taking these steps, you still feel you have a grievance, you may want to consider filing an ethics complaint. You will want to keep in mind that . . .

Filing an Ethics Complaint


    The local Board or Association of Realtors® can provide you with information on the procedures for filing an ethics complaint. Here are some general principles to keep in mind.

Before the Hearing


Preparing for the Hearing


At the Hearing 


After the Hearing



(a) which could not reasonably have been discovered and produced at the original hearing and

(b) which might have had a bearing on the Hearing Panel’s decision.  Appeals brought by ethics respondents must be based on

            (a) a perceived misapplication or misinterpretation of one or more Articles of the Code of Ethics,

            (b) a procedural deficiency or failure of due process, or

            (c) the nature or gravity of the discipline proposed by the Hearing Panel.

Appeals brought by ethics complainants are limited to procedural deficiencies or failure of due process that may have prevented a full and fair hearing. 



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